Reference

How dana55 Handles Your Personal Information

This Privacy Policy sets out exactly what data we collect when you open an account on dana55, how we use it, and what rights you hold over it.

Account Data ProtectionJazzCash & Easypaisa Payment PrivacyYour Right to Access DataRaast Transaction RecordsCookie & Device Controls
dana55 How dana55 Handles Your Personal Information
CONTACT OUR TEAM

Reach Us About Your Privacy

If you have a question about how your data is stored, want to update account details or need to submit a formal data request, our support team handles privacy queries directly. You can reach us through live chat on the dana55 site, by email, or through the in-app message option on mobile. We aim to acknowledge privacy requests and respond with a clear next step as quickly as our team can process them.

Live Chat Open the chat widget on any dana55 page to speak with the support team directly about your account data or privacy concern.
Email Support Send a written data request or privacy query to our support email. Include your registered mobile number so we can locate your account record.
In-App Message Log in on mobile and use the account message option to submit a privacy request. Your query is logged against your account for tracking.
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Data protection at dana55 is built around four concrete practices: secure storage, limited access, clear retention rules and a direct route for you to exercise your rights. We use SSL encryption across all account pages and payment flows so that data moving between your device and our servers stays protected. Internal access to your account data is restricted to team members who need it to do their job — support staff, payment verification and security teams. We do not retain your data longer than the purpose and applicable regulation require.

SSL Encryption on All Account Pages

Every page where you enter account details, payment information or personal data runs over SSL. This applies to JazzCash, Easypaisa and Raast deposit flows.

Cookie and Device Data Controls

We use cookies to maintain your session and remember your device preferences. You can adjust cookie settings through your browser or the on-site cookie control at any time.

Data Retention with Clear Time Limits

Transaction records, identity verification data and account logs are kept only as long as required by applicable rules. When retention periods end, data is deleted or anonymised.

Your Rights to Access and Correction

You can request to view, correct or delete the data we hold on your account. Submit the request through live chat or email, and our team will confirm the outcome in writing.

Common Questions About Your Data on dana55

These questions cover what we collect, how long we keep it, how your JazzCash, Easypaisa and Raast payment details are handled, and what steps you take to exercise your rights. If your question is not here, our support team can answer it directly through live chat or email.

We collect your name, mobile number, email address and any payment identifiers you register — such as your JazzCash number, Easypaisa ID or Raast-linked account. Device and session data is also collected at login.

Payment details are shared only with the relevant payment processor to complete your transaction. We do not share JazzCash, Easypaisa or Raast data with unrelated third parties or marketing services.

We retain account and transaction records for as long as required by applicable financial and data regulations. Once a retention period ends, data is deleted or anonymised — we do not hold it indefinitely.

Contact our support team through live chat or email with your registered mobile number. We will identify your account record and provide a data summary within the timeframe our process allows.

Yes. Where no legal or regulatory obligation requires us to retain your data, we will action a deletion request. Submit your request through live chat or the support email and we will confirm what can be removed.

We use session cookies to keep you logged in and preference cookies to remember your device settings. You can adjust or disable non-essential cookies through your browser settings or the on-site cookie control.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.